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Q&A

Can you customize your ice machine?

Yes, we can. We can customize the logo, function, appearance, etc. As long as there is a demand, we can satisfy you.

What types of ice makers do you offer for bulk orders?

We provide a wide range of ice makers, including spherical, bullet, and chewable ice machines, as well as car refrigerators, under trusted brands like GPX, JENSEN, LENCO, and BUSH, ensuring variety for your business needs.

What is your production capacity for large-scale orders?

With advanced production facilities, we can efficiently handle large orders, producing up to 82 spherical ice makers daily per unit, supported by our robust production and QC departments.

How do you ensure product quality for our inventory?

Our Quality and QC departments rigorously test every unit, adhering to strict standards. We prioritize quality-first principles, ensuring reliable, long-lasting products that your customers can trust.

What support do you offer for after-sales service?

We provide comprehensive after-sales support, including maintenance guidance, spare parts, and prompt responses to any issues, ensuring your business operations run smoothly with minimal downtime.

FREQUENTLY ASKED QUESTIONS

With the aim of meeting customer needs at any time and providing timely and effective services, we have established a complete service network around the world. At present, there are service outlets in South China, East China, Southeast China, North China, Northwest China, Southwest China and Central China, which can directly provide customers with the first-time maintenance and repair services.